Terms of Use

Your terms and conditions

Section 1: General

Franck Michel shop is a trademark of S AND P company registered with the RCS Paris under the number 39172124800014 .
Headquarters Address: S AND P Franck Michel Paris chez une pièce en plus 74 rue vieille du temple 75003 PARIS. The these conditions define the rights and obligations of the parties in connection with the sale of products offered by the company site.
By client, we mean the user of the online shop  shop.franck-michel.com purchasing a product through the site.

The site is owned by the Franck Michel in its entirety, and all rights thereto. Reproduction in whole or in part, is always subject to the permission of the owners. However, hypertext links to the site are permitted without spécifiques.Article requests.

The bank data is not stored by us or stored .

Any order implies acceptance of terms and conditions of sale.

Article 2: Availability of products

The products displayed on our website are in stock.

If, beyond our control, an unavailable item had to be ordered, a notice of availability will be sent to the customer by email. The client may then cancel the order or request that an amount equal to the unavailable item is deducted from the order.

All packages are delivered against signature. If you are absent when the delivery, the delivery service will leave a calling card telling you where collect your parcel.
If you do not withdraw your order within the time specified by the service delivery, the delivery charges will be billed and for the products ordered will be refunded as follows Left: recréditation your account or sending a check . Our shop will implement its best efforts to comply with the delivery of the products you have ordered.

The photographs illustrating the products are not included in the contract. If errors are introduced in any case, the liability of the LLC can not be held S AND P.

Article 3: Delivery

Delivery will be made by the post Colissimo in France.

This choice of delivery allows you to receive your package within 48 hours for all orders if the product is available. If your order includes several items can be sent several times. The delivery deadlines are calculated in working days (excluding Saturdays, Sundays and holidays). Delays and potential losses do not entitle the buyer to claim damages. We are not responsible for delays in receiving. If you do not receive your package within the time specified, please contact us by email, a survey will be conducted with the carrier
After order confirmation we promise to deliver to its carrier, all items ordered by the purchaser within a maximum of 4 working weeks. The carrier is bound by contract to deliver the order to the address of the buyer. All orders are for personal use by customers, clients or recipients of the products is strictly forbidden partial or complete products. Our site assumes that all legal responsibilities if the payment of taxes was not made by the customer.
In the case of a technical product, the customer must verify the proper operation of the device delivered, read the instruction manual supplied to it.
In case of defects, the buyer has the right to return under the conditions provided in this document. Are considered force majeure releasing the seller from its obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied.
The goods always travel at the risk of the recipient. For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. However, if the customer wishes 2 places of delivery, he spent two orders, with shipping always liés.Vérifiez your package on arrival. You have 48 hours to file a claim with the carrier in case of missing or damaged.
If you find a defect in your package, you must prevent dan 48 hours SCPS company problem via email. The logistics service company SCPS you of the procedure.

Article 4: Retraction - exchange - Refund

Quietly try your product. Within 14 days, we offer you an exchange, credit or refund. Beyond 14 days and within 30 days, we offer you an exchange (color / size / other model) or credit.
In prenimer case, you have 14 days (after receiving the package) to get an opinion. If you decide to exchange or return you must notify us in advance by email to commande@franck-michel.com who will issue you a return number to register. Any return without the register number on the package, you will renvoyé.Cliquer here to request your return number commande@franck-michel.com.

No turning against refund will be accepted, the return is borne by the customer. Once a trade has been made on one or more items no refund will be possible only one will be available on your client are returned items account for an unlimited period (valid on all our shop.franck-michel.com).

The delivery must be made to the following address S AND P Franck Michel Paris chez une pièce en plus 74 rue vieille du temple 75003 PARIS.

We are not obliged to refund or exchange an item that is not intact or in its complete packaging. In case of exercising the right of withdrawal, our Company is required to reimburse the sums paid by the customer at no charge, except for shipping and return. Repayment is due within a maximum period of 30 days by check or wire transfer.
If a package returned without our prior consent and without postal tracking, we are not required to reimburse the customer (especially in case of loss).

Article 5: Price

All prices are quoted in euros. The indicated on the products price does not include shipping. The price indicated in the order confirmation price is the final price, including all taxes and VAT for France This price includes the price of products, handling, packaging and storage of goods, transport costs and commissioning.

Validated by the customer will be considered effective when the payment centers have given their approval. In case of refusal, the order will be automatically canceled and the customer notified by email. SCPS also Sarl reserves the right to refuse any order from a customer with whom there is a dispute.

Article 6: Supplier Responsibility - Warranty

We assume with regard to the client's responsibility relating to products supplied in accordance with the regulations, and ensures therefore it against any claim or demand, or involuntary, as a result of damage to property that damage to people, because of such products "or services".
We also guarantee, in accordance with legal provisions, the customer against defects affecting the delivered products "or services" and making them unfit for use, as well as harmful consequences resulting therefrom.
To enforce its rights, the customer must, under penalty of forfeiture of any action relating thereto, notify the Supplier in writing of the existence of defects within a maximum period of 10 days after their discovery. We do not guarantee the customer, under latent defects affecting the products delivered, as part of a replacement of defective products or parts making them unfit for use, without being seen by the client as responsible harmful consequences that these hidden defects could result.
The products sold on the website comply with the regulations in force in France. The customer is solely responsible for the choice of products, their storage and use.
We will not be considered responsible for any faulty or subsequent breach or delay the occurrence of a force majeure usually recognized by French law.

Article 7: Computer and Freedoms

In accordance with number 78-17 of 6 January 1978, it is recalled that the personal data requested from the customer is required to process the order and are intended for internal use. These data will never be passed on to third vendor partners. The customer has a right of access, modification, rectification and opposition with regard to the information on hand that send regular mail to our services (see website of the CNIL). The data processing has been the subject of a declaration to the CNIL under the number: current registration.

This right of rectification may be exercised upon request sent by e-mail at the following address: commande@franck-michel.com.